Privacy Policy

Last Updated: 27-Aug-2024

Cric Studio Canada Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cricstudiocanada.com and purchase products from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

  1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, payment information, and other information you provide during checkout.
  • Usage Data: Details about your visits to our website, including traffic data, location data, logs, and other communication data.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  1. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including shipping, billing, and payment processing.
  • To communicate with you regarding your orders, including sending order confirmations, updates, and customer service communications.
  • To improve our website, products, and services by analyzing how users interact with our site.
  • To send you promotional information, such as newsletters and special offers, if you have consented to receive such information.
  • To comply with legal obligations and protect our rights, including fraud prevention and risk management.
  1. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, fulfilling orders, delivering packages, and providing customer support.
  • Legal Obligations: If required by law, to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies when collecting or transferring sensitive data such as payment information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, so we cannot guarantee its absolute security.

  1. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal data.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
  • Restriction: You have the right to restrict the processing of your personal data in certain circumstances.
  • Portability: You have the right to request that we transfer your data to another organization or directly to you, where technically feasible.
  • Objection: You have the right to object to the processing of your personal data in certain circumstances, including direct marketing.

To exercise any of these rights, please contact us at support@cricstudiocanada.com.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.

  1. International Data Transfers

If you are located outside Canada, your personal information may be transferred to, and processed in, the country where our servers are located. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.

  1. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page, and we will notify you by updating the "Last Updated" date at the top of this policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Cric Studio Canada Inc.
324 Pumpkin Pass, Binbrook, ON – L0R 1C0
support@cricstudiocanada.com